User Reviews for Fiverr - Freelance Services

4.92 out of 5

454K Ratings

3 years ago, DrMusic83

Do not waste your time…

I started out and spent $ on Fiverr and was satisfied initially. I even left sellers great feedback to help them and referred business. Now starting to wonder if it’s more of a “scam.” Come to find out…3 of my orders have been declined in a row and go into a “balance.” For all of these…I needed a project and the seller told me they could provide. Then they answered none of my questions over a several day waiting period (I have screen shots of the comm I sent with absolutely no replies) for the project and told me a few hours before project end period they couldn’t do it. So…I wasted 4 days on a project they likely had no intention of doing. Now I’m also finding out they may not give me my $ back but they apply it to my “balance” that I’m not going to use because I’m beyond frustrated at this point? Hoping they will at least do the right thing and refund me directly given my recent project had zero communication as I was waiting and ended up being cancelled. I wish they had a more strict communication policy if a seller is just in too deep because I completely understand but please…just tell me that rather than make me wait for 4 days and cancel on me last minute. Soooo frustrating!

1 year ago, Sweetbeats33

Too many scammers

I made a sellers account and attempted to start a small business selling my services on this platform. There is high competition with everything it seems and countless sellers to choose from. The only contact I received was from trolls/ scammers pretending to want my services only to waste my time and attempt to ruin my ratings. There is next to no customer service from Fiverr and the platform takes zero responsibility for allowing this to occur. If they took more time to develop ways to prevent this then maybe I would try this again. The open platform of allowing anyone who took a minute to create an account, to text/ chat with you about anything they wish. One of your ratings is called response time. So I have to waste my time responding to something completely outrageous and ridiculous it be a scammer or a troll - just in order to keep my business going. that’s completely wrong and they need to do something about allowing people to just reach out and chat this is not online dating. The platform makes you fill out an excessive not The platform makes you fill out an excessive amount information about the product or service that you’re selling. It should be more than enough information for someone to read discern and decide if they want to buy a service or not. IMO no one should be allowed to chat with someone until they have actually paid for one of the services that a seller provides.

1 month ago, Uonyeije

Highest recommendation

I had an exceptional experience with Chamika who took on the task of updating my résumé. Right from the start, their professionalism and dedication were evident. They went above and beyond by providing me with not just one, but two distinct versions of my résumé, each tailored to showcase my skills and experiences in the best light possible. Throughout the process, Chamika was incredibly receptive to my input, making multiple edits to ensure that the final product not only met but exceeded my expectations. Their expertise and keen eye for detail helped in articulating my professional journey in a coherent and impactful manner. The end result is a résumé that I am truly proud of, one that reflects my professional identity accurately and persuasively. I am thoroughly impressed with the quality of work and the personalized approach taken to achieve it. I highly recommend Chamika to anyone looking to elevate their professional presentation. Their work is a testament to their skill and commitment to client satisfaction.

2 years ago, overpamper

Fiverr is ridiculous, do not buy from their seller

Hello everyone, if you can see this review, do not download this app or do anything on their platform. Their sellers are crooks, they will take your job with a clear job requirements and deliver what you didn’t ordered. I had contact one of their seller to help with a project, he replied and told me he understood my requirements but after 5 days he delivered half job and never completed the job. I asked why don’t you want to complete this job? He said because EID is coming, I said well, request for extension so you can come back to it later, he didn’t want to do that but wanted me to approve delivery of half job and what I didn’t order. I reported to fiverr which it took them hours before they respond and at the time they responded I had gone really crazy with the seller because he wasn’t trying to cooperate with me at all or find a way to resolve the issue. Well, fiverr respond and resolve the issue, I contact another seller who get the job done but guess what?! Instead of fiverr cautioning their fraudsters they call seller, they restricted my own account and claimed I needed to wait 90 days before they can allow me to process with my ongoing order. Their supports staff are jackass, they’re lazy to investigate customer/seller conflict. Instead they mute their buyer. DO NOT LET THEM TREAT YOU LIKE THEY DO TO ME! DON’T BUY ON FIVERR! If they feel this’s a lie they should respond to this review with their prove.

1 year ago, traci donnelly

Do not work in this platform

As a fiver pro you are given an advocate. I have done over 200+ Bussiness plans and had 11 cancel. Out of that 11 maybe 4 was understandable in my beginning stage of selling and not being able to screen customers appropriately according to Fiverr market needs. Now the other plans , I spent days on doing. Me and my partner both have business degrees and my partner has a master’s degree in business from Notre Dame. The last cancellation prompted this review. The advocate said she assured me this person who received a customized order of 56 pages would not be able to get a refund. Order was automatically completed and guess what ? Fiverr refunded her putting me negative and made me loose a weeks sort of free saying and I quote, “ we can’t make a buyer pay” THEN WHY SHOULD ANYONE WORK ON THIS PLATFORM?!?!? It’s time for a FIVERR lawsuit to get 11 *$995 back. There is no reason someone with our credentials should work for free. Fiverr does not uphold their own regulations. Ex: “buyer can not cancel on quality alone” This plan was not late, I offered to continue working with her but she refused. She literally got free work that others pay $995. Other customers on this platform has scammed me out of $1,000 of work since Fiverr doesn’t regulate revisions. These buyers agree to a gig and literally for any reason get free work. This is not a seller friendly platform. Do not use this!

2 years ago, Superstar Lamar

SMH. Never do two accounts

So make sure you read very well. I have been on fiverr platform for over 3 or 4 years. It’s been really good until one day I decided to start a second account doing beats for this one instead of singing and rapping. Made over 30k in my first account, great loyal customer base built, solid stats across the board, ended up being a top seller and then a couple months into my second account they asked for ID verification so I did that. Noticed it asked for my first account then did that one and was immediately blocked from my main primary page I had for over 3 years. Highly upset was not even the words to describe how I was feeling. Over 300 completed gigs not backed up, 5 star ratings with numerous repeat customers all gone in one minute. But I won’t get down because I’m a walking music genius who has worked with a lot of top industry artist like Gucci Mane and more. But anyway to make maters worst there was money still in my account I have to wait 90 days for some link to magically come to my email. None of the reps can find my account and at this point I will be leaving fiverr starting my on platform. They have made enough money off of my work. It was good While it lasted but I hate how it ended.

1 month ago, Worst game ever in universe

Terrible

This whole platform is a scam. It is terrible I have I got no actual results from it and it’s all just a scam and I would like to actually receive about $10,000 from this company because they scare me so hard that I actually paid 50 K and this this whole company is a scam and don’t trust anything on this. Don’t give any bank account numbers or anything that they really just want to scam you there a data collection scheme and I really don’t support this company so this company or app is called Fiverr and it’s one of the most useless apps ever there is only people that provides services and there’s no actual problems to be solved and if you want to actually post what your company does, this would not be a good platform for you this platform is only for service provider is not not like actual service job that you can do so if you’re a business owner, you wanna go and find people there is no people that provide like jobs we used to do from companies as people that are looking for jobs, so it’s terrible and I would like to schedule a call or zoom call with a the CEO of this company and personally talk to him about what he’s been doing and I’m having this because I really feel like this is a really issue and I lost about 10 K or I lost 50 K sorry and I really wanted to get 10 K backdo not trust this

4 years ago, futurehearts

Convenient app with a major flaw

I've used Fiverr for close to a year now, and the platform has worked really well for me and allowed me to earn some extra money. This app does make it easier to quickly look through orders and respond to buyers' messages. However, I find that whenever I have Do Not Disturb on, the notifications either don't appear at all or only appear for a second before disappearing. They never remain in my notification center, and usually I won't even get the little icon at the corner of the app. This seems like a small issue, but on Fiverr, your response time is extremely important in getting buyers and giving your gigs legitimacy. This issue has caused me to miss messages and not respond for hours. I just can't be constantly opening the app, I really rely on the notification. I usually turn on Do Not Disturb when I'm working or going to bed, and I get messages, often from buyers in different countries/time zones that I just don't see. I really don't understand this issue, and it's not something I've had a problem with on any other app. For me, this bug destroys a lot of the convenience of the app. I hope this issue will be fixed soon, and without it, this app would get 5 stars.

4 years ago, mowe251

Not a good experience at all

The last order I placed continually didn’t do anything that I asked. I ordered very specific logo design. They put the wrong business name down every single time even though I continued to correct it and repeatedly told them that was not the name of my business. I sent the exact logo that I wanted incorporated into a monogram so it was very simple and easy and they ignored it repeatedly, and created something totally different and wrong. I told them the kind of welding that I do and the kind of welding torch that I need to be in my logo is very specific and they continued to put the wrong kind of welding torch into the logo which would represent a form of welding our company does not do. They sent me formats that I couldn’t open even on my computer so I asked several times if they could send me a format I could see and review. I couldn’t see the work and be able to review it and I waited so long to receive that format that fiverr finally approve the work. So now I have paid and am very disappointed and still have to go back and pay somebody else to do it again because it’s not anywhere near what I was looking for. Fiverr would not let me leave a negative review. I feel the reviews are allowed to be positive only. When I tried to contact the resolution center I was given an error message

4 years ago, wetwade12345

Can’t get my $$$ back!!! Extremely unhappy with Fiverr

This app and service seem like a really cool idea. I paid over $200 for a top rated artist to deliver a logo in 24 hours. (I searched profiles for hours!) The artist never delivered a finished logo and TWO MONTHS later I finally got the money-not refunded but I was given that amount in credit for the site. I have tried five top artists trying to use my credits but I have yet to find an artist to speak English and haven’t delivered anything close to what I’ve asked for. I’m currently begging an artist for a refund because it is not anything I asked for. I have sent them over 20 reference photos and paragraphs of explanation. I am happy to support artists from any country but the language barrier has seems to be too much. I read this in the review for many artists but didn’t take caution. Please just let me have my money back, oh wait they don’t have actual customer service it’s just an app. That’s right, no one to phone or email if you’re having issues. I sent complaint and requests and nothing!!! Now I’m stuck owing money to an artist who won’t even try to make it right. Wish I never placed an order. I understand going in next time I will have a concept made, but then what really is the point of this service??? Zero stars.

3 months ago, loserwolf1

Love this app but

This turned out to be a great app for sourcing work that I needed. Searching mechanisms, work fine however there are maneuverability issues. The learning curve is a bit steep, and after several hours I’m still a little confused about maneuvering between work that I had contracted and the regular app chat. I could speak to my contractor through both, but was unable to see what he had written, unless I went to the other area to find the contracted chat. In addition, when contracting work, and offer was made, and I was not able to contact the contractor because the app wanted me to finish accepting the contract. So I am recommending some type of instruction to maneuver to the different areas. If I click on the contractors name, I should be able to go to one chat area. Instead of a separate one for the work in progress I should be able to review the requirements or the questions that the contractor is asking for acceptance and be able to contact the contractor about what exactly he needs from me for paperwork. I think this has great potential and I’m glad I found it. I will continue to use it.

4 years ago, MatthewBillman

Seller - Inundated with Spam

I created a seller account on Fiverr - from account creation to date, I’ve been unceasingly inundated with scam gig requests (17 to date, roughly 1 every two days). I’m a data scientist, and offer freelance machine learning dev experience on the side. Literally every request except one that I’ve received - and I get them daily - has been some variation on the following theme: “I (buyer) and from (some foreign country) and want you (seller) to set up a fake account for me on (gigging platform) because (bogus reasons ranging from work visas to online censorship).” There exists no means for sellers to report scam requests, and therefore I’m stuck dealing with these messages until the accounts behind them are banned. And in spite of what Fiverr claims, this DOES impact my response rating on-app (not all scams are caught), which currently sits at 60% despite my perfect non-scammer rapport. Which has been easy to maintain since, as mentioned before, I’ve only been contacted by one non-scammer. Fiverr is either in WAY over their head with this, or willfully negligent at maintaining a positive environment for their sellers. All it would take is one machine learning intern with a substandard message dataset to build a spam filter for these sorts of things - Fiverr, if you’re reading this, I’ll build it for you.

5 years ago, bgbvvvvvv

Please Optimize for IPad Pro!!

Please optimize this app for iPad Pro when opening the app it appears with black borders on the left and right I don’t mind it too much but everything about it is so low quality and would much rather have it optimize for iPad but other than that the app is pretty solid so far I don’t solely rely on it it’s self are use the website and the app at the same time but I just wish also that the app just had all the features that the website has inconvenient basic locations and just a much better you why And one more thing please allow us to make our gig stand out a little more by us having more freedom with how we title our gigs with apostrophes and (!)’s and for us to put a much longer detailed description under the gig someone’s purchasing I never find it enough space to describe the gig when giving the opportunity it always says that the description is too long and I don’t like that I want people who see the gig scrolling through Fiverr actually see everything that the gig is all about That’s all thank you

5 years ago, Wasted time here...

No seller protection

I was already a bit put off with Fiverr once I learned that seller payments can take up to a month to be ready for withdrawal. This is supposed to be to protect the buyer, but it comes weeks after the buyer has already been able to accept the work completed and given a review. My feeling here is that once the seller gives a review of the service, that should release the funds. It definitely isn't fair to the seller for the buyer to have weeks to change their mind, especially if it was a service that was rendered. But ok, we're building trust. What just sealed this deal for me is a situation where a customer left a negative review due to a misunderstanding. We worked it out and she immediately placed another order and left a glowing review where she stated the previous one was in error. Well as a new seller this has a big impact on my overall rating. So I requested support remove the incorrect one. Not only was I told that it isn't their policy to remove reviews, but that the rating was posted as an automated posting by Fiverr. So support basically lied to avoid helping a seller. Wanna see screen shots of the conversation? I have them. I'm be going to a different platform now. Fiverr isn't the only one out there.

3 months ago, Jesi Girl

Excellent at following complicated instructions!

I had been trying to get a generational family photo of women for a couple of months… My family only gets together sometimes and I had to get the shot! The problem was the youngest relative refused to put clothes on! Lol for the photo so we had to just do it as is! plus her mother on the right of the photo had a very busy long dress on and Her Son didn’t look into the camera as much being that he’s only two years old. I had to use three different photos with very difficult instructions… A little complicated, but I did the best I could to describe the ideal final portrait… And my editor did a great job! Even we creating a left arm for the little girl who is holding a tree, but she had clothes on! So all three photos with multiple ructions had to be completed… My editor did a great job in great timing, so the gift could be delivered! Thank you so so much! I will definitely use him again!

10 months ago, Ovidgrove

Room for improvement

As a gig promoter/seller my response time will drastically change when I’m working with clients on a translation project vs. down time (no current requests for services). For this reason, the response time on the site is often grossly inaccurate in my case. To improve, please use a shorter block of time with which to calculate average seller response time to, e.g., a week). Thanks in advance for attending to this matter. Secondly, please tell sellers up front or asap that the date a project is due requires sellers to submit their project by a specific time in a specific time zone on the due day (e.g., 5AM or 8AM) or it will be flagged as “late.” I was caught off guard when I read that my I submission was late, even though the submission date agreed upon by buyer and seller had just started. For this reason, I would like Fiverr to remove the “late” flag in my stats for this singular case. Once I am aware of these specifics, the problem will be eliminated. Thanks!

2 years ago, hotterwithwine

Always exceeds expectations

This provider always does such a fantastic job. She responds quickly to contacts, she is always thorough on my projects, she takes the time to make sure I get what I need and is great about clarifying things that aren’t clear - this is especially helpful if you’re like me and you aren’t tech savvy. She also takes the time to let me know what I can expect in regard to the tweaks or constructs she applies to the project. This is especially helpful, again, for clients like me (who aren’t tech savvy) in order for me to be able to “see around corners” I wouldn’t have known were there if she hadn’t taken the time to point them out. This helps me see the bigger picture in regard to how the project will flow and if there are changes I want to make I can discuss them immediately. I will continue to work with this provider and would highly recommend her to others as well. You won’t be sorry!

6 years ago, Mrs.301

Practice makes perfect!

I am a huge Fiverr fan and not because I have always had an amazing experience cause I haven’t. I’m a fan because I love the concept as it’s essentially speed dating for entrepreneurs and those that provide services they need at an unbelievable price. There is a place for large marketing firms. The talent and resources they have is unmatched. But, there wasn’t much in between for a blogger or nonprofit or someone just starting out in terms of affordable resources. Fiverr meets that need. Now, like dating, you are going to meet a dud or get burned by a seller on Fiverr every now and again. But, you didn’t spend a ton of cash so consider it part of the learning curve. Once you get the hang of picking the right seller, providing the most information you can and considering if a language barrier is a problem or not, you’ll have successful gigs completed time and time again. Highly recommend this app to anyone and everyone!

5 years ago, hmt393

STAY CLEAR FOR RESUMES

I don’t know about the other services that fiverr has, but DO NOT hire someone to rewrite, write or design your resume. I’ve used this site twice and both times it has been terrible. By terrible i mean they have been useless. I spent more time editing my resume than the “professionals”I hired. I took my resume to a legit site and they laughed at what i was provided and they told me i was ripped off. I contacted fiverr customer service and they told me there is nothing they can do. basically customer service does not exist. If you have an issue they refuse to address it. You are expected to take matters into your own hands. DO NOT CHOOSE RUSH for 15 dollars more because you will not have a usable draft in less than a week regardless. If you are from the United States make sure the person you hire either speaks fluent English or at least can properly write in English. Unfortunately both times i used this site they weren’t. This site has good intentions but horrible executions. Please spend the extra money to use an actual site with professionals. I really wish fiverr was better, but from my experience they have no regulations and the actual producers have no idea what they are doing.

12 months ago, gymnasticsfan21

Sexual harassment discrimination

I reported a man for sexually harassing me during my very first life coaching Gig on there. Their response was to immediately take down all my gigs! 2 years later I went back into my account and noticed I could just re active them. I did that and I also wrote to customer service who had previously said that my life coaching gigs didn’t fit their platform. (Makes no sense they have a full category for it). So this time I was pro active and read all their rules, saw nothing I did wrong, and although my gigs were displayed, I didn’t want the same thing to happen again- so I’m good faith I wrote to them. This time they said “your account has been permanently disabled”. They refuse to tell me if there is any wording they didn’t like about my gigs so I truly believe it was because I complained about a man who gratified himself during a video call with me. Now I can’t even log in. Such a shady company. Not a user friendly app at all. Takes hours to create gigs if using a phone. Thinking about suing them for whistleblower retaliation against my reporting of the sexual harassment. Worst company I ever dealt with.

1 year ago, Gospel choir singer

Review of Fiverr

After asking about a conversion of an audio reel to a video reel, people began to doubt my sanity. “Valerie, you must be speaking to magicians! How do you think someone can change an audio product to a video product? Why didn’t you just follow the initial instructions instead of trying to do things your way? Do you know the difference between listening and speaking or are you performing too many comedy gigs to know?” Oh, the comments went on and on until my Advisor told me about Fiverr. I could not wait to call and I am not disappointed that I did. When I approached the gentleman working online on my Fiverr project, I asked if everything was legitimate and how much the service cost and the delivery date. My trust kicked in when I was told that my “magician” would not be paid until I approved the final product and I would have a chance to modify any initial request. I thought $20 for a hat trick to be quite reasonable. I have paid a lot more to see magic tricks in Las Vegas. So I gave the ok to raise the curtain on the opening act. I enjoyed the show as he kept in touch with me assuring me everything was going fine. My product was delivered on time and I am so pleased. In fact, my audio reel was delivered in a format that even I could post on my channel. Thank you! Your tip is enclosed. Valerie

5 years ago, Ajalaveau

Fiverr service/care Awful!

I purchased well over a thousand dollars worth of goods and services from Fiverr and for the most part enjoyed what I got. Then I decided to jump on board and try to sell. I paid a few times to boost my stream views and thought I could do the same thing. I got one customer who gave me a 5 star rating. Next thing, Fiverr disabled my account with no warning or explanation. I asked several times to explain what was going on but i got a robotic answer that I violated terms but no explanation how. I never got any help with the situation. I made another account just so I can ask for help or an explanation and all they did was shut that down and still never told me what the problem was. My only gig was, I would watch and auto host other peoples stream for $5. They have no number, zero customer service and zero security purchasing something. If they inexplicably disable your account you will have no access to the products you purchased. Very dangerous. I feel cheated out of $1,000, and still no one from the company has reached out. I can not in any good faith recommend this app if this is how they treat people.

3 years ago, Maybeoceans

An absolute professional and truly a blessing!!

I am so grateful for Santhar. She is, in my sincere opinion, an absolute professional—extremely proficient, personable, and patient, and she impressed me at every phase of the process. This is my very first experience with Fiverr, and Santhar has set the bar extraordinarily high. I have already certainly recommended Fiverr and Santhar to others, and I will happily continue to do so. I am also thankful that she has already indicated that it will be okay for me to contact her with my next project. I know I am using rather superlative language, and it is intentional because Santhar is indeed worthy of it-efficient, perceptive, generous, and gracious, again at every turn. Thank you, Santhar, for so skillfully and kindly helping me with a personal project I had worked many years on and for literally and figuratively helping it to come to life. You are truly a blessing!!

11 months ago, Evantecero

Environment Resources Familiar Consent Protected Inhibitors Inheritances

The website on desktop peaked my interest in edit and I was it as a way to connect with the community and I believe it often does with. However I see a possible pitfall in its design because I was fooled myself. I could not reach anyone unless I gambled my way to their company. I’m sure it could be poor favor, but with a more educated approach you are tilting the people who need to expand away. You have might not intended but the verified top sellers and the ones I look for aren’t found in my area in person and many good content creators are washed away. I think the back half of your “talent” pool needs a more nonchalant and local touch without the fear of the doubt. I think we aren’t out sourcing poor talent away but feeding the slow methods and wonderful talent of abstract design into the slightly acidic personal perspective when we hear a 911 call or emergency response is hailed for. I’m sure there is protocol but when red flags goes up, who’s in check or the speedy shutdowns and who’

3 years ago, gamache2000

Works great!

I really do love this app. I’ve used it for a few years and literally it seems like you can find someone to do almost anything and everything. All the freelancers seem easy to work with and this is by far the best freelancer app IMO. A few cons... communication can be a huge problem between you and freelancers. They really do mean well( and I hate even complaining about this) but sometimes it’s frustrating because you can give them detailed explanations Fr the beginning and many times they act like they fully understand the task but then you get your delivery and you realize they either have no idea what you were talking about or they just said yes the whole time to make you happy and even if they offer revisions it’s too late. It can be VERY frustrating. They all seem to think they are qualified for the job but when it comes down to it it’s trial and error.

11 months ago, ich If geh Öl x f x khh HH

I love fiverr

Five stars aren't enough to express how impressed I am with Fiverr! As both a buyer and a seller on the platform, I've experienced nothing but exceptional service and quality. Whether I need a new logo design for my business or a talented voice-over artist for my latest project, Fiverr's vast pool of talented freelancers never disappoints. As a seller, I've been able to run my entire business through Fiverr gigs, thanks to the easy-to-use platform and the helpful features that allow me to manage my orders and communicate with my clients. Plus, the built-in protection for both buyers and sellers ensures that every transaction is safe and secure. Overall, I highly recommend Fiverr for anyone looking for reliable, high-quality freelance services. Whether you're a buyer or a seller, you'll find everything you need to succeed on this amazing platform. Thank you, Fiverr

4 years ago, whale.crap

Great at times but others a total disappointment

I’ve never had such problems with this app until a few months ago. All of a sudden I never got notifications that 3 people messaged me for gigs...I keep the app on my phone so I don’t have to log in on my laptop daily, wildly confused. So I checked my setting at notifications were on, what the heck! It seems that has been fixed but over the past month I’ve had six different people from China try to contact me about hosting their upwork site. I’ve never heard of this and thought it was fishy so I declined the offers. I thought fiverr would fix how many of these I get ...to insure my response time is not penalized but these scammers seem to never stop. I don’t know how I’m supposed to contact support when the app brings me to the website of fiverr and I can’t find it. I’ve worked on fiverr here and there the past couple years and have never seemed to in-counter so many problems. Makes me consider going to up work or some other platform who actually might care about feed back. Ridiculous! Fix your app you f-!

6 years ago, Hopperzthoughts

Battalions of Hacks who cannot follow the simplest of instructions

I’ve posted many design request for logos, ect. You are inundated with offers in broken English with promises of 100% satisfaction. I gave up months ago but decided to try again with a different angle of a full detail of what I wanted but got the same headaches.. it’s cheap but there are logo apps that are easier to work with and provide much better results in much less time. Update: 2018 Tried again to post a request. This time I received an email that my request was denied from support because it wasn’t clear enough. It was a simple graphic design request for dog and Cat design for products like T-shirts .. pretty straightforward but I was threatened that my account would be suspended for any further “violations “ violations? . Deleted my account removed the app.. good riddance. Waste of time for nearly two years now. Pathetic.

3 years ago, tmbradt

Great service

It’s really an amazing platform that allows people all over the world to collaborate from a starting point of trust. The only thing I hate and think is morally repugnant is that Fiverr takes a percentage of a seller’s tip, if left after the initial service. And the percentage is far too high. I understand the service fees are how you support the business and I support that 100% for initial services, but you should absolutely not take any portion of the tip. I no longer tip sellers because of this….that I am trying to share my gratitude with the seller if I am extremely satisfied with a service. There should be an option for a buyer to allow a portion of their tip to go with Fiverr if they like. I’m sure I’m not alone and that many artists are being denied tips because of your skimming. Other than that, this is a great service.

1 year ago, Aggravated Admin

“Seller Profile Not Approved” WASTE OF 6 HOURS

Don’t waste your time. What a waste of my time creating a profile/resume/completing several proof of skills tests etc. just to receive the disrespectful email below. The service/gig I attempted to post matched other Fiverr approved gigs that are available for purchase (currently offered online)…so there was nothing that broke the site’s policy etc. A bot (instead of a person) replied to my support request email without answers or assistance. I’m professionally disturbed by this apps oversight and neglect to resolve this error. I want this issue resolved and my “gigs” properly reviewed, approved and live on the site. Fiverr Support Team (Fiverr Support) Nov 3, 2022, 7:04 AM GMT+2 Hi there, Thank you for reaching out to us about this issue. We understand you tried to open a Seller profile on Fiverr, and received our response explaining your request wasn't approved Unfortunately, this decision can’t be changed. Your seller profile wasn’t approved, but you are welcome to continue using Fiverr as a buyer. If there is anything else we can help you with, please let us know.

4 years ago, QueenKwajera

Do not use this service!

I used Fiverr twice to hire logo designers for my business and I am convinced that there are many logo designers on here that aren’t genuine about the work that they post or the experience they claim to have. The most recent designer I hired claimed to deliver a hand drawn logo and even had photos of the gigs he have “previously done” the work that he delivered looked like an amateur created it on Canva. Like seriously I could’ve done a better job. When I tried to cancel and get a refund, Fiverr’s customer support continuously put the blame on me for not being clear enough or requesting modifications when I did both very clearly. They had no intentions of giving me my money back and no one seemed to care that the designer was clearly not qualified for the work he charged for or claimed to be able to do. Fiverr has no customer protection in order to refund your money if seller’s fall through or cannot deliver what you asked. I’ve had so many friends and family members who mistakenly hired flukes and wasted their money on fake designers on Fiverr, it’s really a shame. But I will not be using Fiverr again.

12 months ago, Jaswood2

Communication is lacking.

The first person I hired to draw up a project for our home was not very good at all. I tried to explain to him I would not be able to use his work to submit to my board for review. I received zero value for $180 dollars I paid him. I tried to negotiate with him half way the project to recover at least some of my money. He was not very willing to work with me. Very amateur work like my 11 year old son could have created on his Minecraft video game. I tried to contact Fiverr and explain my situation to help me and then just gave up. I ended up just paying the guy and throwing away $180. I feel there should be a little more help from Fiver on these type of disputes. The second person was amazing and exactly what I was looking for. A true professional. I’m sure Fiver tries to screen its sellers as much as they can. But the first guy was a total amateur and a con. Jason Wood

4 years ago, News Frenzy

Lost in translation

Fiverr is a fantastic world to dive into for creative work and important jobs that you need done. The people who survive here are the talented ones and there are many. Would give a full 5 stars (we give it 4 of 5) because the communication. Many of the folks working on fiverr are running second third and forth jobs and are slow to communicate, miscommunicate, don’t offer what they said they would offer, or don’t understand. The providers (people offering the “gig”) sometimes put alerts up “i will be on vacation in Spain at the beach for a week” and you have no recourse. Also having to navigate the various holidays world wide in every country is tough. The work is good and the prices are reasonable so we will put up with the rest but just a word to those who are hiring : make sure you state and re state the deadlines up front.

4 weeks ago, sizzle 2020

Be VERY Cautious about who you hire

Loads of foreign people on fiver. Not that I have an issue with that. I do when they disguise themselves as American workers with degrees. Apparently Fiverr check no one’s credentials. Hired a woman writer from Chicago that ended up being a man from Nigeria that was part of a writers group. He lied about writing the ghost writers sample that we hired them off. I got broken English that was OBVIOUSLY written by a foreigner. I did get a refund but lost 6 weeks dealing with the lies that were being told to us. Fiverr needs to have some sort of vetting process. We hired someone for a logo. Same issue. They spoke very little English. The logo was AWFUL. The designer did not do what we clearly asked for. Lost $50 on that project. It was an infuriating experience. Be VERY careful who you hire. They are most likely not what they seem and Fiverr has NOt verified who they are or their credentials. Sad that such a great idea for a company could be such a nightmare to use.

3 years ago, Chanceit56

Good idea lousy communication ability!

I did a job with someone I contracted with and never got the job to me. That is not a reflection of Fiverr, and they have resolved the issue as far as I can tell. I will know in a few days when I get my money back from the job. But in the interim I tried to contact them they have no phone number they have no email and when I went to try to contact them they asked for a job number which I could find nowhere. In turn I was unable to contact them again. I looked through all my emails and could not find this contract number. They need to have a contact number and an email you can contact them immediately if you have issues. I don’t have a lot of money so $50 is a lot of money to me to have this job done. Even though it never occurred. I needed to work a week ago. At this point I’m gonna have to find someone local that can do it or do it myself which was what I was trying not to have to do. I wrote this review about 34 days ago and still have not figured out how to get my money back from these people. Bad business.

1 year ago, El Grayso

Usually good but no refunds if you find out the service didn’t work and it’s been 3 months

I paid for a service and thought it was done correctly. I didn’t have time to work on it myself (which is why I chose Fiverr) but by the time I did work on it I found out that the service didn’t actually fulfill my request even in the most basic sense. And I wanted to wait til I had time to work on it and could confirm it before I accused him of not doing it properly. (Mistake) The seller said that it had been 3 months so he couldn’t give a refund (I even offered to just split the cost in case it was a language barrier issue). So that was $45 down the drain. However, normally Fiverr works well which is why I gave a positive rating. Just don’t use it assuming the job will be done correctly and that you can get your money back if it isn’t. Or if you have any suspicion it isn’t correct, don’t wait until you have time to work on it and confirm on your own, just ask for your money back right away (which is rude but apparently what you have to do). Most services are easy to see if it is correct right away. But for web services or complex tasks, and DEFINITELY SEO (which can take 3 months to even see results), or anything that takes time to confirm, be warned you can lose your money.

3 years ago, jetmek02

Love Fiverr, but new update took away features.

I have been using the Fiverr mobile app for 3 years and conduct almost all the running of my business through it. Which is good for me because I’m not always chained to my desktop computer in my studio unless actually recording voice overs for customers. I have always loved this app because it is practically full featured so I can do almost everything while not in studio, but this new update does not permit me to see a revision request from a buyer. It will alert me that I have a revision, but will not let me see what the customer wants me to revise. It just tells me to log in on a desktop or laptop computer. Why would Fiverr find it necessary to take this away? Otherwise it’s a feature-rich app that is a huge tool for me to run my Fiverr business.

5 months ago, Pams517

Country Club Girls Logo

Once again Hina has exceeded our Expectations. She is so talented and gifted at her work. Such a pleasure to do business with. Works fast to bring your project to fruition. Very accessible and accommodating to my needs. I highly recommend Hina for your simple or complex designs. She works miracles by seeing your vision as you describe it. Fast delivery. Her suggestions and opinions are very much appreciated and encouraged. She has the ability and expertise to complete your project with her professional experience and knowledge. I will be a lifetime client and refer her often. She is a credit to Fiverr and I look forward to future projects. She deserves 5 star and highest rating possible. She is simply the best at her craft. We are glad we found her. Thanks so much for your hard work and dedication to clients.

3 months ago, Reading Reesa

Sanjay Samanta(@billionsideas) is a life saver!

I have been having an incredible amount of spam emails coming from the contact page on my website. Literally thousands of emails daily. All the same message from multiple addresses so my normal tactic of just blocking the contact would be futile. I would start deleting them and by the time I deleted 100 there would be 10-20 more that just came in during that small time. Sanjay added recaptcha to my website and I’ve been spam free. Sanjay worked with not only myself but also my hosting service when they blindly updated something without checking that everything was still working properly (they basically tanked my site) Sanjay I can’t thank you enough, you are saving my time and my sanity!

4 months ago, jazzrolwx

One of the best on Fiverr

I had the pleasure of working with Muhammad for the development of our Progressive Web App, and I must say, it has been an exceptional experience from start to finish. His team exemplifies professionalism, expertise, and a customer-first attitude that truly sets them apart here on Fiverr. From the outset, Muhammad demonstrated a deep understanding of our vision and meticulously turned our concepts into a user-friendly and highly functional PWA. His approach to development is both innovative and practical, ensuring that the end product not only meets but exceeds expectations. What truly impressed me was their unwavering dedication and the kindness he showed throughout the process. He is always available to answer questions and provide guidance, which made all the difference. His willingness to go the extra mile is beyond me. I could not have asked for a better team to bring our project to life. I highly recommend Muhammad and his team to anyone looking to develop a PWA. Their blend of technical acumen and exceptional customer service is a rare find, and I am grateful to have worked with them. Thank you, Muhammad - your efforts will not be forgotten, and I look forward to future collaborations.

1 year ago, At_The_River!

Awesome Website build project

Shiva was amazing on this project! 3rd different website he has built for us. Could not be happier with the finished new site. Here are a few reasons I highly recommend him for any website build project: 1. Great communication and understanding with our direction on specific items and elements needed. This greatly cuts down on time. 2. Shiva is also very efficient, we finished our site in just a few days! Huge for us as it was time sensitive. Works well to have a site example you like for layout and then make it unique from there with your content. Greatly speeds up the build. Highly recommend this method. 3. Shiva has VAST knowledge of ELEMENTOR and it’s plug in options for having active moving sections or animation or different site elements. Site we are doing next will require a plug-in for data in a table to access. I’m sure that he knows exactly what plug-in to use for this. He is truly a master at his craft. 4. And finally, and also very important he was able to start fairly soon from when I reached out to him . That mattered a lot too. Great job Shiva, we included a nice tip! Thanks again for getting right on this project.

3 years ago, jb104jb

Worst app ever (as a seller)

I’ve heard it’s fine as a buyer but it is the worse app I’ve ever used as a seller. They take 20 percent commission and charge the buyer a fee as well and then hold onto your money after everything clears for two weeks while they collect interest on your money that should be in your account! To do a PayPal transfer they say it can take up to 7 business days (though it did transfer the same day for me) and the other vendor they use for direct deposits (Payoneer) charges $1 per transaction. Very confusing to just set up an account (and I’ve never had trouble with any of the other multiple apps on my cell phone). Confusing to post “gigs”. Not user friendly, glitches like not recognizing a phone number on set up, couldn’t log in one night from phone/app/website and there is no direct customer support and never received a response to my submission regarding it. Overall a really terrible experience using this app and would not recommend it at all.

6 years ago, Animockery

Dismal of a decent person

I recently need to get some extra income so I started up my Fivver account again. It was quickly disabled permanently and I was told I can never work on Fivver again. I may have made a mistake under the TOS but I was ready to move past that and better understand they TOS. Fivver refuses to work with me and treats me like a deviant criminal. All I wanted to to is write messages people request and burn them into wood per their request. Simple but fun. I wasn’t looking to get rich, just pay down some debt. Now I am banned for life? Spread the word if you can relate. People should know that this is a network of people and we deserve more than a quick glance and a hard cold dismissal stating it would not be fair to others to fairly evaluate your case with actual information and not template responses that never actually tell you what you did wrong. I’m the USA we arrest people and put them on trial for very specific law violations. We do not execute them and say “it’s because you broke a rule” there provide no specific details.

3 months ago, Mommapalooza

Jim Weaver Gig is amazing!!!

Hi, this is the very first time I have used this app, and I have had the best experience! It was easy to set up and easy to find the exact voice talent I wanted to use. I had an idea, but wasn’t sure I could make it happen. Your professional talent, Jim Weaver, went out of his way to make all my dreams come true! 😀 His communication helped me figure out what to do, and then he quickly presented me with a finished product. I LOVE IT, and I can’t wait to sit and brainstorm how, and when, I can use this tool again to highlight my company training needs! I highly recommend everything about Fiverrr!!! Thanks again Jim Weaver…I know I’m super enthusiastic, but you know how us marketing people are!!! 😜 This was really fun!

5 years ago, YanS0521

Great concept but lacking collaboration tools

The idea is great. The talent is scarce and you have to literally hire 10 different people to find one who actually has talent and skills. Most of the gigsters are not very good and you can’t rely on reviews or samples as it is not the work you will get. Many use google translate and claim to know the language. Prepare to be very frustrated with trying to convey a message. The biggest problem is that there are no tools for real time collaboration or ability to use voice and video. Terms of the site prohibit them from sharing info and you end up sending messages back and fourth. You lose time and above all you lose patience as you can’t simply go on a shared whiteboard and point to the area you want attention to. If these guys improve I might come back, but otherwise I’m off to their competitors who realize the importance of real collaboration and communication.

6 years ago, Utrecht1011

Has several drawbacks

iPhone app and online version don’t sync well. iPad version is just a larger iPhone version making it very cheap looking with minimal UTI. Syncing issues is a big issue. You might get a notice on all that you have a message and you might not. You have to actually go into the app, back out of the inbox and select inbox again to have it sync. Very unhandy and clunky. Manage order is separate from inbox causing confusion as they might leave a message there. If you don’t react fast when order is marked complete, it will automatically dispense the funds. Help desk is frequently unhelpful and doesn’t use the app - uses email. Refunds only via PayPal with an account and 2% less. Ripoff. Not clearly stated when you order. Quality of sellers is very hit and miss. Fiverr don’t do a good job screening and determining if the work shown is really their work. It seems there a a lot of fake reviews allowed. Or they have their friends purchase a job for very cheap and the friend leaves a glowing review. Cheap advertising. If you have a complained you can not talk to a supervisor. Very unhelpful and not customer friendly. App allows you to mark favorites for those sellers you like to use again. New feature shows that when you send a message buyer/seller might be offline due to the late hour.

5 years ago, JasiwJoer

Scammers stay away!

I was asked to pay my $420. Which I did, weirdly it said error every time and said my card would NOT be charged. Well horrific surprise when we realized that oje card was charged twice with $420 and another card was charged one with $420. That’s a total of $1260!! When contacting them the first representative didn’t even bother reading just told me to go and pay again and send me the link. Heck no! I already paid 3 times! I’ve gone through 7+ representatives and each and everyone of them says something else. Also they then lost my credit card info (the ending figures and name) TWO TIMES! To see where my money is or went! To this day we have received ONE payment back, now they are starting firstly to blame another company who they use for payments. Then they started blaming MY bank for HOLDING the fund. Why should my bank hold the funds??? They don’t! I’ve waited to do a review as I hoped this problem to be solved ASAP, and actually considered moving forward with the artist! But after being passed on from one representative to another AND then then blaming firstly a company that apparently takes their money and payments and then continuing to now blame my bank for it. This is OUTRAGEOUS!! It’s been 11 days since I made all payments and filed complain etc. Fiverr also promised to have the money back in my account from 7-(MAX)10 days! Again I’m still missing $840!!!! Stay away!! Far away!!!

4 years ago, Reporter and recorder

1 Star maybe please read

Now simply put the support team for this company is like talking to tech support scammers they’re horrible and a waste of time the app itself is good in concept but what’s the point of trying to get your own service out there “simply” if you have to verify both your number and email but can’t sign in with your phone my email is able to be verified to multiple accounts for some reason but my number is connected to another mysterious account that exists but they can’t tell me anything about they ask you over and over if there’s any other email you can think of it would be added to well guess what as someone who’s business uses over 50 emails no I don’t remember them I have my main and my company so please add a way to sign in withy number I’ve gone through multiple support emails all of them have been “solved” on the website but no simply put if they can’t fix your problem they cut you off entirely that is the most bogus excuse I’ve ever hear ever

6 years ago, Flappybirdwasokay

Nice idea, but quite buggy

I'm a freelancer, so I've never bought anything through the site. But I made sure notifications were on so that I could have a decent response time grade, but notifications often show up and then disappear off of the front screen for no reason. If I'm not looking directly at my phone when it happens I will miss it. I'm not even sure how the app manages to do that but it makes the use-ability go down the toilet. I also recently tried to toggle to "out of office" mode on mobile instead of desktop. Not only did it get the return day off by a day (how does that even happen), it didn't apply the reason for leaving in my profile at all even though I entered it. All in all I'm glad I signed up, but this app's quality just generally makes things more difficult. Minor visual bugs are fine and understandable, but these aren't.

2 years ago, Faithier29

The best app for finding artists

I’m a Twitch streamer, but I don’t have anyone to make my emotes, badges, panels, all of that stuff. I heard about Fiverr from YouTubers and Twitch streamers and watched them rate their experiences with sellers and the products they were selling! I was skeptical at first, thinking I could get scammed. Although, there are so many precautions that Fiverr instills so that can’t happen. And, I’ve had amazing experiences with now about six sellers. The flexibility in prices is amazing, the efficiency of the app and website are what make it an enjoyable experience as well, and it’s a great way to get your own unique work done by these artists. I’ve reccomended it to my other streamer and YouTuber friends and will definitely be using this again!

Description

Running a business around the clock? Rushing to complete a project on-the-go? Fiverr is here to help. With the leading online marketplace for digital freelance services, Fiverr provides instant access to a global network of remote freelancers. Fiverr connects entrepreneurs to experts to help them get every great idea done. Whether you need a variety of services to build your business from the ground up or one expert to complete one perfect job, Fiverr offers a world of creative freelancers. It's on-demand quality work, right at your fingertips. Our Fiverr mobile app breaks down all work barriers: browse your options, place orders, and get updates – anytime, anywhere. No matter where you are, what service you need, or which deadline and budget you’re working with, you can find the right freelancer here, 24 hours a day, 365 days a year. Need something done overnight? Get a freelancer from across the world to deliver the project before you wake up. Welcome to the world’s most affordable and efficient digital freelancer community. Search, filter, and choose from thousands of freelancers across 400+ different service categories: • Programming & Tech programming services, website creator, mobile app developers • Graphics & Design app designer, graphic designer, logo creator, illustrator, flyers & banners design • Digital Marketing digital marketing, social media marketing, SEO, and virtual assistants that speed up your work • Writing & Translation translations, blog and article writing, proofreading & editing • Video & Animation animation design for web & mobile videos, 3D animation, video editor, voice-over • Music & Audio songwriting, music videos, production • Business Operations business promotion & planning, financial strategies, user data, branding  Whatever you need – find the right freelance service on Fiverr! For entrepreneurs and businesses: • Get your projects delivered on your time & within your budget • Find a freelancer instantly, and hire when ready • Read Fiverr seller ratings and customer reviews to pick the perfect match for your project • Enjoy open communication on all fronts, at all times  For freelancers: • Get access to an ever-growing pool of entrepreneurs and global businesses hungry for fresh talent • Get noticed by increasing your exposure in the digital marketplace • Get more orders with mobile availability while improving your quality of service, ratings & response rate  Features: • Finding a freelancer has never been more simple. • Choose from thousands of forward-thinking, passionate creative freelancers from 400+ creative service categories • Discover raw talent and forge inter-global partnerships • Get inbox notifications to stay on the ball while you're on-the-go • Get push notifications to keep on top of your projects • Tap into communication between buyers & sellers 24/7/365 • Enjoy unique, mobile-exclusive features • Make easy payments through our safe, efficient structure Why Fiverr? Fiverr’s leading global network of freelancers is trusted by over 11M businesses and entrepreneurs. But don’t take our word for it. “The app allows you to browse the millions of gigs listed on Fiverr, from logo design and music composition to style consultations.” - The Next Web “As you would expect, the Fiverr App is easy on the eyes. There’s a heavy emphasis on the visuals allowing you to easily see what is being sold in each listing.” - TUAW Thousands of talented freelancers. Millions of Gigs. Available 24/7/365. Ready to see those “to-do” tasks done? Download now and connect with a freelancer! Like Fiverr on Facebook: https://www.facebook.com/Fiverr Follow us on Twitter: https://twitter.com/fiverr Follow us on Instagram: https://www.instagram.com/fiverr/?hl=en Subscribe on Youtube: https://www.youtube.com/channel/UCQieDTrc3ZeCPPNoJEFbqaQ Find us on LinkedIn: https://www.linkedin.com/company/fiverr-com/mycompany/